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PRIVACY POLICY

Last Updated: October 30, 2024
PurifyPro is committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Belgian Act of July 30, 2018, on data protection. This policy outlines the conditions under which we collect, use, and protect your personal information.

1. Information Collected

We collect the following information:

  • Identifiable Information: Such as your name, address, phone number, and email address, provided when requesting a quote or using our services.

  • Technical Data: Including your IP address, browser type, pages visited on our site, and location information, obtained through cookies and other tracking technologies.

2. Use of Information

We use your information for the following purposes:

  • Service Management: To provide and manage our cleaning services.

  • Communication: To respond to your inquiries and provide quotes.

  • Improvement: To analyze the use of our website and improve our services.

  • Marketing: To send you marketing communications, subject to your prior consent, in accordance with Article 6(1)(a) of the GDPR.

3. Legal Basis for Processing

The processing of your data is based on the following legal grounds:

  • Consent: You consent to the collection and use of your data for marketing communications.

  • Contract: The performance of our contractual obligations related to our services, under Article 6(1)(b) of the GDPR.

  • Legitimate Interest: Our interest in improving our services and optimizing your customer experience, in accordance with Article 6(1)(f) of the GDPR.

4. Information Sharing

We do not share your personal information with third parties, except in the following cases:

  • Subcontractors: With third parties who assist us in operating our business, provided they respect the confidentiality of your data.

  • Legal Obligations: To comply with a legal obligation or respond to a request from a competent authority, in accordance with Article 6(1)(c) of the GDPR.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access or unlawful processing, in compliance with Article 32 of the GDPR. However, no system is infallible, and we cannot guarantee absolute security.

6. User Rights

In accordance with the GDPR and the Belgian Act of July 30, 2018, you have the following rights:

  • Right of Access: You have the right to request access to the personal information we hold.

  • Right to Rectification: You can request the correction of inaccurate data.

  • Right to Erasure: You have the right to request the deletion of your data under certain conditions (Article 17 of the GDPR).

  • Right to Data Portability: You can request the transmission of your data in a structured and commonly used format (Article 20 of the GDPR).

7. Cookies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

8. Policy Updates

This privacy policy may be updated periodically. We will inform you of any substantial changes by publishing the new version on our website. Your continued use of our services after modifications constitutes your acceptance of the updated terms.

9. Contact

For any questions regarding this policy or to exercise your rights, please contact us at:
PurifyPro
📧 contact.purifypro@gmail.com

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